Refund policy

Refund and Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you have the right to return it within 14 days of receiving it, in accordance with EU consumer law (Directive 2011/83/EU).

How to return: To initiate a return, contact us at [your contact email] within 14 days of receiving your order. You do not need to provide a reason for the return.

Conditions:

  • The product must be returned in its original condition and packaging.
  • Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Refunds: Once we receive and inspect the returned item, we will process your refund within 14 days. Refunds will be issued to the original payment method.

Faulty or damaged items: If your selfie stick/tripod arrives damaged or defective, please contact us immediately and we will arrange a replacement or full refund at no cost to you.